- Data and Analytics
The Search is Over: Reports Aid in Decision-Making for HR SoftwareDecember 12, 2018 Blog Post
Most people turn to online research and peer reviews before contacting a sales rep. G2 crowd is an excellent resource for finding accurate reviews.
Between the hours spent analyzing manual spreadsheets and the sheer volume of laws and regulations you need to comply with, you’ve realized that your organization could really benefit from some HR software. But how do you make sure the search for this product doesn’t turn into another full-time job for you?
In today’s market, it can be tough to make a decision when there are so many options. You may start by evaluating each product’s important features and capabilities, but you also need to consider often-overlooked factors such as the implementation process, ongoing product support, and overall ease of use.
Online research can be extremely helpful in the decision-making process. In fact, according to a survey conducted by Showpad, on average B2B buyers will spend up to 20 hours researching before they contact a sales rep. More than half (64%) conducted research on vendor websites, while 59% also read peer reviews. Reviews can provide real insight into the user experience while providing information beyond what you may get from the company’s website. But even if you do your due diligence researching these potential partners, how can you ensure that you are finding real, accurate reviews by actual users of the software?
Enter G2 Crowd, a trusted peer-to-peer business solutions review platform with more than 500,000 independent and authenticated reviews. G2 ensures their reviews are authentic by running them through an algorithm, ensuring the submitter has a validated LinkedIn profile or business email address, and even having them read and authenticated by a real person. Additionally, software providers cannot influence their ratings, placement, or order with G2, so business professionals can trust they are viewing unbiased evaluations when making their purchasing decisions.
G2 Crowd also compiles quarterly Grid® Reports, which gather these reviews and compile data to rank products in a variety of categories. Based on reviews from actual users, Paylocity was recently rated #1 in Satisfaction on six of these HCM software-focused reports:
- HR Management Suites (Overall)
- HR Management Suites (Mid-Market)
- Core HR Software (Mid-Market)
- Benefits Administration Software (Overall)
- Benefits Administration Software (Mid-Market)
Calculated from users’ ratings of ease of business, likelihood to recommend, and quality of support, Paylocity was also ranked a leader in relationship indices for the categories of HR Management Suites, Payroll, Core HR, Time Tracking, Benefits Administration, Applicant Tracking System, and Onboarding. Paylocity is a leader in the same categories on usability indices, which are calculated based on users’ ratings on ease of admin, ease of use, and meeting requirements.