Notice of Privacy Practices for Clients and Business Contacts

Last updated: January 1, 2024

We value the trust you place in us and have implemented adequate measures to process and protect your personal information appropriately. This Notice of Privacy Practices for Clients and Business Contacts ("Notice") describes how Paylocity Holding Corporation and its affiliated companies Paylocity Corporation, Benefit Administration Technologies, Inc., Blue Marble Payroll, LLC, VidGrid Inc., Cloudsnap, Inc., Samepage Labs Inc., and TraceHQ.com,Inc., (collectively “Paylocity”, “we”, “us”, or “our”) handle information we collect about you when you use our products, mobile applications, websites, or otherwise interact with us for purposes related to an existing or potential business relationship (together, our “Services”).

This Notice does not apply to the following:

Client employees’ personal information. If you are a current or former employee or contractor of one of our clients, please refer to our Client Employee Privacy Statement for more information.
Paylocity colleagues’ personal information. For further information regarding our employee privacy practices, please refer to our internal human resources policies or contact us at privacy@paylocity.com.
Job applicants’ personal information. For information regarding our job applicant privacy practices, please refer to our Notice of Privacy Practices for Job Applicants.

1. Information We Collect

When you access or use our Services, we may collect the following categories of information:

Contact information, such as name, email address, phone number and any other information you choose to include when you communicate with us via e-mail, mail, phone or other channels;
Profile information, such as a username and password, your name, business information, title, and usage preferences;
Transactional information, including Services purchased, payment information and payment history;
Device information related to devices used to access our Services, including device model, device settings, and device location;
Survey information in response to questions we may send through our Services, including for feedback and research purposes;
User Content you may provide to publicly post via our Services (e.g., comments);
Online User Activity described in the next section and in our Cookie Notice; and
Additional information as necessary to support our Services.

We may collect information from or about you in a variety of ways including:

Directly from you, when you provide information to us or interact with us;
From your employer, if your employer has requested that we provide you access to their account or communicate with you regarding our Services;
Automatically from you when you use or interact with our Services; and
From online advertising companies who may share information about the marketing and advertisements you have seen or clicked on, and from social networks and other sources of publicly available data.

2. How We Use Your Information

We may use the information we collect about you for the following purposes:

Provide our Services to you, including maintaining your account, managing any transactional information, and providing product information or other important notices;
Respond to your requests, questions, and comments and provide customer support;
Monitor the performance of our Services, including metrics such as total number of visitors, traffic, and usage patterns;
Interact with you, including notifying you of products, services or promotions that may be of interest to you;
Inform you about changes to this Notice, and communicate with you about the terms of our business relationship;
Tailor the content we display to you in our Services and communications;
Develop and improve our Services, including understanding our customer base and the effectiveness of our marketing, events, promotional campaigns, and publications, and diagnose or fix technology problems;
Evaluate, recruit, and hire personnel;
Anonymize and de-identify personal information, including for research, analysis, modeling, marketing, and improvement of our Services;
Risk management, including audits and investigations;
Security management, including monitoring access to our websites, applications, systems, or facilities, investigating threats, and data breach notification to clients, if needed; and
Comply with legal requirements and industry standards, detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and protect the rights of Paylocity, you, or others.

3. How We Share Your Information

We may share your information in the following circumstances:

Vendors and Service Providers. We may share your information with vendors and service providers that we believe need the information to perform a technology, business, or other professional function for us, including providing products or Services to you or our clients on our behalf, creating or maintaining our databases, researching and analyzing the people who request information from us, preparing and distributing communications, or responding to inquiries.
Affiliates. We may share your information with companies that we own or control, that are owned or controlled by us, or that are under common ownership or control.
Business Partners. We may share your information with business partners, but only to the extent you have a relationship with such partner and have authorized the sharing. We may also provide your contact information to organizations that offer complementary products and services if you request information about such products and services.
Analytics and Advertising Partners. We partner with analytics providers, who collect information via tracking technologies on our websites to assist us with measuring visits and traffic so we can measure and improve our Services. We also partner with third parties who assist us in serving advertising regarding our Services to others who may be interested in our Services, or who use cookies to display interest-based advertising to you on our Services. These partners may use tracking technologies to collect or receive information from our Services and elsewhere on the internet and use that information to provide measurement services and target ads. Our partners may allow other companies to access information about you so that they may market other products you may be interested in. Please see our Cookie Notice for further details.
Social Media and Public Forums. In certain circumstances, you may have the ability to share comments, testimonials, and other postings in public forums. If you choose to participate in these public forums, your personal information may be available to the general public. If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
Business Transition. If Paylocity, or any portion of our assets, are acquired by, merged with, transferred to, or invested in by another company, we may share your personal information with that company or other third parties involved in the business transition. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
Legal. We may share information where necessary to comply with applicable law, to respond to requests from law enforcement agencies or other government authorities or third parties, as permitted by law, and without your consent when it is necessary to protect our customers, employees, or property, in emergency situations, or to enforce our rights under our terms of service and policies

4. Cookies and Other Tracking Technologies

Our Services, such as our websites, may use cookies and similar technologies. For more information regarding our use of cookies, please see our Cookie Notice.

5. Retention & Disposal

We retain information as long as necessary to fulfill the purposes for which we collected it, for legitimate business reasons, or as required by law.We may need to keep your data for longer than our specified retention periods to honor your requests, including to continue keeping you opted out of marketing emails, or to comply with legal or other obligations. When we dispose of information, we use secure means, such as either physically or electronically erasing information or making it anonymous in a non-recoverable manner.

6. Security

We implement the appropriate organizational, technical, and physical security measures and controls to protect the confidentiality, integrity, and availability of the personal information entrusted to us. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting your account manager at service@paylocity.com.

To learn about our security controls, visit our Security page found here.

7. Linked Websites

Our Services may provide hyperlinks that, when clicked, take you to third-party websites that we do not own or control. These hyperlinked third-party websites may collect and disclose your personal information in different ways than we do. We are not responsible for the collection, use, or disclosure of information collected through these websites, nor are we responsible for the content or the privacy practices employed by these third parties. We expressly disclaim any and all liability related to such collection, use, or disclosure. It is also possible that third parties’ websites or emails may link to our website.

8. How to Manage or Correct Your Information

You may have certain choices when it comes to how we collect and use your information:

Email Marketing. If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of any email or email us at privacy@paylocity.com.
Jurisdiction Specific Privacy Rights. You may be entitled to additional rights regarding your information if you are a resident of certain jurisdictions, including the following: California, Colorado, Connecticut, Nevada, Utah, Virginia, the European Economic Area (including the European Union), Switzerland, the United Kingdom, Brazil, or China. Please review the notices specific to your jurisdiction for further information about exercising your rights.

9. California Notice at Collection

Under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (“CPRA”), you are entitled to be informed about the following, at or before the point of collection of your personal information:

the categories of personal information we will collect, the purposes for which those categories of personal information will be collected or used and whether such information will be old or shared;
the categories of sensitive personal information to be collected and the purposes for which those categories of sensitive personal information will be collected or used and whether such information is sold or shared; and
the length of time we intend to retain each category of personal information, including sensitive personal information, or the criteria used to determine such period;

To the extent that we collect your personal information that is subject to the CCPA, that information and our practices are described below. The categories we use to describe the information are those enumerated in the CCPA; categories not listed are not collected. Certain personal information may fall into multiple categories.

10. International Data Transfers

Paylocity is an organization established in the United States of America (USA). For individuals located outside the United States, your personal information will likely be transferred to, stored, and processed in the USA or other countries outside of where you live. When we conduct such transfers, we rely on various lawful bases to lawfully transfer personal information. See the Special Notices for Residents of the EEA, UK and Switzerland for more details about our transfer mechanisms.

11. Changes to Our Notices

We reserve the right to modify, alter, or update the terms and conditions of this Notice from time to time without prior notice. We will post those changes on this page in addition to updating the “Last Updated” at the top of this webpage. Modifications shall become effective immediately upon being posted.

12. Contact Us

If you have any questions about this Notice or our information handling practices, please contact us at: privacy@paylocity.com.