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TrustRadius names Paylocity a Top-Rated Award and Buyer’s Choice Award winner

Paylocity continues to set the standard for HR, payroll, and IT technology, earning the top honors from TrustRadius based on verified customer feedback.

Paylocity is proud to announce that we have been recognized with the TrustRadius 2026 Top Rated award in the HR Management Software category, for the fourth consecutive year. In addition, Paylocity received the TrustRadius 2026 Buyer’s Choice Award.   

"The products that win Top Rated aren’t chosen by analysts of editors,” Rajat Bhatnagar, SVP of Growth HG Insights at TrustRadius said. “They’re chosen by the people who use them every day. Paylocity 17 Top Raed awards, with recognition in Workforce Management and Payroll, are what those customers said when they sat down to write an honest review. Reviewers point to payroll accuracy and a mobile app that keeps HR teams on top of things without being chained to a desk. Congrats to the Paylocity team.” 

Consistently top-rated by our thousands of customers 

Both 2026 award results were based on feedback from more than 2,564 verified customer reviews and ratings, reflecting Paylocity's TrustRadius score (trScore) of 8.1 out of 10. The trScore is an algorithmic calculation of a company’s overall rating, driven by recent, in-depth, and representative customer reviews.  

Susan Ballard, Chief Operating Officer at ProActive Physical Therapy Centers and a Paylocity client for over five years, highlighted the platform’s value: “We use Paylocity for our payroll, HR, and recruiting platform. Paylocity has streamlined our process by making everything available in one platform. This is very helpful with new hires as the Recruiting module allows candidate information to flow directly in the HR Onboarding module. This helps save time and entry errors.” 

Paylocity is also a member of TrustRadius’s Trusted Seller program, which ensures that all customer reviews submitted to the platform are ethically sourced and free from bias.  

Together, these two recognitions highlight Paylocity’s ongoing commitment to delivering clients with exceptional payroll, HR, and IT solutions. The TrustRadius Buyer’s Choice Award honors companies that excel in delivering value, robust capabilities, and meaningful customer relationships. The Top-Rated Award, meanwhile, recognizes organizations that excel in customer satisfaction and help guide potential buyers toward leading technology solutions. 

Similar to Susan Ballard, Krista Glass, HR Director for BenGlassLaw, wrote: “What I love best about Paylocity is the ease of the platform plus the customer service. Someone is always there to assist when I have an issue.” 

Similarly, Kelly Pasco, Human Resources Director for HSC Central Ohio llc said: “We use Paylocity for payroll, HRIS, data insights, recognition, applicant tracking, and onboarding. We are able to receive key KPI's and insights at a glance. The recruiting portal automatically posts to Indeed and ZipRecruiter, with the ease of being able to add Job Target for managing where we are spending our budgeted dollars, where we are getting the most action from our posts. Onboarding is seamless for us and our new hires.” 

The all-in-one HR platform employees love 

TrustRadius is not the only place where you can hear from Paylocity users and where you can give open and honest feedback. Paylocity’s case studies portal gives voice to dozens of companies that have been open to looking beyond the surface of a review and share their stories in-depth.  

There are consistent topics that are brought to light through these stories. Like how Paylocity has helped clients simplify their recruiting process and work through clunky processes, this empowers them to automate the repetitive work and get more done.  

Victoria Crowther, System and Benefits Manager, People Strategy Department at Costa Vida, said: “Our recruiters and restaurant managers can handle every stage of the pipeline in the Paylocity system, from reviewing applications and scheduling interviews to sending out offer letters and storing all communications with candidates. We can also track the current status of every application, and quickly identify which candidates are referrals. This last point is especially helpful, as onboarding referrals often involves less admin.” 

Inspired by the experiences of thousands of satisfied customers? Discover more about Paylocity by requesting a demo. To see our TrustRadius awards and other recognitions for our platform, service, and culture, visit our awards page.

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