Senior Operational Excellence Analyst (Product & Tech)

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. 

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology!

Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience. 

Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit!

This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements.  You must be available five days per week during designated work hours.  The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.

Position Overview 

This role is responsible for leading medium-to-large operational improvements that increase planning clarity, execution predictability, and cross-functional alignment across Product, UX, and Engineering. You will own discovery on process/tooling problems, design measurable solutions, and drive adoption with stakeholders. You will create durable standards (templates, definitions, dashboards) that scale across teams. You will influence leaders through clear insights, trade-offs, and recommendations grounded in data and feedback. 

Primary Responsibilities  

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Lead end-to-end improvement initiatives (problem framing, measurement, solution design, rollout, adoption, and iteration). 
• Build and operationalize dashboards and metrics that connect readiness to decision-making and outcomes. 
• Own standards for key workflows (e.g., readiness expectations, artifact completeness, planning fields, status/reporting accuracy). 
• Facilitate working sessions to align on decision points, ownership, dependencies, and rollout plans. 
• Partner with tool owners to improve Jira/Confluence usage, automation, and reporting; reduce manual effort and confusion. 
• Define and apply metrics (baselines, leading indicators, targets) to diagnose operational issues and measure whether changes are improving outcomes. 
• Work comfortably across data sources and reporting tools (e.g., Jira, Power BI) to translate messy inputs into clear, decision-ready views. 
• Coach peers and partners on applying templates/standards; raise the bar through examples and enablement. 
• Deliver concise executive-ready updates on progress, impact, risks, and what’s needed to unblock adoption. 

Education and Experience 

• Minimum level of education required: Bachelor’s degree or equivalent work experience 
• Years of work experience in addition to education: 5–7 years in operations, program management, process improvement, or analytics 
• Years of Individual Contributor experience: 5–7 years 
• Years of Managerial Experience: 0 years 
• Years of work experience that may be considered in lieu of education requirement: 8+ years in relevant roles may be considered 
• Relevant industry experience: SaaS / software product development environment preferred 
• Required certifications: None required  
• Physical Requirements: Primarily office/remote office work. Prolonged computer use, frequent meetings, and occasional onsite collaboration. 

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. 

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. 

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay range for this position is $75k - $110k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.