Paylocity vs. Paycom

We offer end-to-end capabilities and provide flexibility to work with other tools & processes for clients that need it.

Three Reasons Clients Prefer Paylocity Over Paycom:

Tools for the
Modern Workforce

Superior Support
and Service

Innovation Track
Record

1. Tools for the Modern Workforce

Demonstrating our commitment to solving today's and tomorrow’s HR challenges, we invest 15% annually in research and development. We’re consistently first to market with modern employee experience features like collaboration, native video, rewards and recognition, and generative AI – tools Paycom lacks.

Tools for the Modern Workforce test
Features		Paycom
Native rewards and recognition to engage and retain employees
	Paycom
Native rewards and recognition to engage and retain employees	Recognition & Rewards	No solution offered
Online social collaboration hub for cross-company communication
	Paycom
Online social collaboration hub for cross-company communication	Community and Premium Video	Announcements only
Market salary benchmarking
	Paycom
Market salary benchmarking	Market Pay	No solution offered
Employees feel heard and managers are supported to take action
	Paycom
Employees feel heard and managers are supported to take action	Employee Voice	Generic surveys
Employee check previews
	Paycom
Employee check previews	Included	Paid
Get access to earned wages early to a bank account or pay card
	Paycom
Get access to earned wages early to a bank account or pay card	On Demand Pay and Paycards	Only paycards
Integrated spending accounts
	Paycom
Integrated spending accounts
Integrated benefit decision support to simplfy open enrollment
	Paycom
Integrated benefit decision support to simplfy open enrollment

“We have used Paycom for several years, and Paylocity is a much more organized and ‘clean’ platform with more advanced features.”

Recruitment Specialist | Healthcare, 250 employees

2. Superior Support and Service

We partner with our clients to understand their unique needs, continually investing in top-tier service.

Superior Support and Service test
Features		Paycom
Average response time
	Paycom
Average response time	< 1 min	Not shared
First-contact resolution
	Paycom
First-contact resolution	85%	Not shared
100% US-based implementation and service teams
	Paycom
100% US-based implementation and service teams
G2 Customer Rating for being a good partner in doing business
	Paycom
G2 Customer Rating for being a good partner in doing business	8.9/10	8.2/10
Expert HR support to help you with handbooks and company policies
	Paycom
Expert HR support to help you with handbooks and company policies	HR Edge support	Not offered

“Paylocity’s customer service is hands and feet above other vendors. There are no long hold times, we talk to a real expert every time, and it’s always a one-call resolution.”

VP of HR, ISG

3. Innovation Track Record

Paylocity continues to innovate and expand our product suite making it easy for you to manage your organization across HR, IT, and Finance in one place. Whether you need to access data from Paylocity in other systems or to connect other services and providers, our integrations help unlock even higher levels of accuracy and efficiency.

Innovation Track Record test
Features		Paycom
Industry-leading marketplace
	Paycom
Industry-leading marketplace	400+ prebuilt integrations	No integrations marketplace
401(k) providers and retirement solutions
	Paycom
401(k) providers and retirement solutions	115+	No integrations marketplace
Benefits administration partners
	Paycom
Benefits administration partners	32+	No integrations marketplace
Open APIs for even more flexibility
	Paycom
Open APIs for even more flexibility
Generative AI throughout the platform
	Paycom
Generative AI throughout the platform
Provision and manage employee accounts and software access
	Paycom
Provision and manage employee accounts and software access	Access Management	No solution offered
Headcount Planning
	Paycom
Headcount Planning	New offering	No solution offered

Learn More from Clients Who Switched from Paycom

"I'm in human resources, so I put a lot of emphasis on interactions with humans. Dealing with our Paylocity team has been a pleasure. I never feel like I'm being sold to and our implementation was phenomenal. We love having a vendor that takes care of us and helps us find solutions to our needs."

— CFO, Square One Concepts

Paycom

"We wanted to move away from 'vendor spaghetti' and just having everything in one place is vital. Paylocity offers a full A-Z system that covers all our needs."

— CFO, Square One Concepts

Want to Learn More?

See what makes Paylocity the most complete platform for the modern workforce.

Request a Demo