The Paylocity and Freshdesk integration helps organizations support customer service and internal support workflows using accurate workforce data. Employee demographic and role information flows securely from Paylocity into Freshdesk, enabling consistent user access and ticket management.

• Sync employee demographic and role data from Paylocity
• Automate user provisioning and access updates
• Support ticketing and support workflows
• Reduce manual user administration

By relying on Paylocity as the central system of record, teams can streamline access to support tools while maintaining accurate user permissions.