Manager Business Process Transformation Ops

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours.  The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.  

Leadership Role: The Manager Business Process Transformation Ops role will lead a team of Business Analysts and Project Managers. The hiring team is ideally seeking candidates that have managed a team of direct reports within a similar leadership position. 

Position Overview

The Manager Business Process Transformation drives successful completion of strategic cross-functional transformational initiatives and programs by leading and tracking progress toward critical milestones throughout the planning, scheduling, and implementation phases. This is accomplished individually or through their team. The manager focuses on a portfolio of internal projects, typically from initiation through delivery, by coordinating with stakeholders and cross-functional team members through meetings and progress measurement activity. The manager is responsible for maintaining and reporting financial aspects inclusive of cost, budget and ROI for the portfolio. Projects may be driven, in part, by the use of feedback from customers. Utilizes well 

developed interpersonal and influencing skills in meeting objectives. 

Primary Responsibilities 

• Responsible for running complex programs and projects, personally or through his / her team that is assigned to projects 

• Manages program portfolios from inception through completion; including defining the business case, creating objectives, planning, facilitating working sessions, driving and overseeing the progress of cross-functional teams, tracking project deliverables and deadlines, identifying dependencies and project risks, and publishing project status reports

• Prepare regular progress reports inclusive of financial aspect, to be presented to senior leadership.

• Engages and motivates key partners to ensure completion of objectives, without direct management responsibility.

• Execute against program strategies and implementation plans for transformational programs

• Implements new operational tools and enhancement to existing tools to enable operational effectiveness

• Analyzes performance metrics and client feedback to identify improvement opportunities

• Creates solutions which improve business performance and efficiency

• Builds implementation strategies and educates stakeholders

• Leads and facilitates improvement programs using appropriate methodologies to ensure objectives are met 

• Ensures project priorities and solutions align with the organization’s strategic direction

• Develops project documentation to facilitate sharing of project outcomes and best practices

• Drive optimization of user experience leveraging process, people and technology. 

• Identify and surface items that pose risk and work with teams to mitigate and reduce risk.

• Engages business leaders to resolve any obstacles which may be encountered

Education and Experience

• 10+ years of program and project management and process improvement experience

• Bachelor Degree or equivalent experience. Master’s degree is a plus

• Six Sigma Lean methodology training and experience 

• Demonstrated leadership experience within a customer service focused organization

• Collaborative approach to decision making on teams.

• Ability to influence without direct line reporting. 

• Management experience 

Physical requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.

• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. 

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. 

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $85,000 - $120,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.