Implementation Consultant Intern

Position Overview The Implementation team partners with clients to guide them through the onboarding and configuration of Paylocity solutions. Implementation Consultants lead discovery, gather business requirements, support data conversion, validate system setup, and help clients prepare for a successful transition to Paylocity. The team works closely with Sales, product subject matter experts, project managers, and other internal partners to deliver accurate, timely, and high-quality implementations. 

Internship Overview

The Implementation Consultant I Internship is a 12-week summer experience designed to provide a real look into a career in HCM implementation and client consulting. You will learn how Implementation Consultants manage client projects, gather requirements, configure and validate solutions, analyze data, and support clients through change. Through structured training and supervised hands-on experience, you will build the technical, analytical, communication, and project-management skills needed for a potential full-time opportunity after graduation. Throughout the summer, you will: · Gain hands-on experience through onboarding, mentorship, job shadowing, reverse shadowing, guided system practice, and exposure to real client interactions.

• Build HCM, payroll, HR, and Implementation knowledge through weekly learning activities, assignments, product demonstrations, leadership conversations, and team experiences. 
• Practice consultative discovery by observing client meetings, preparing questions, documenting requirements, and helping translate client needs into system setup recommendations under the guidance of an Implementation Consultant. 
• Develop data-conversion and analytical skills by supporting data mapping, validation, balancing, and quality-review activities using Microsoft Excel and Paylocity tools. 
• Work on a meaningful project aligned to Implementation goals, develop recommendations, and present your findings to managers and leaders. 
• Grow professional skills through workshops, peer networking, mentorship, and the Intern Summit at Paylocity headquarters. 
• Showcase your development through midpoint and final presentations highlighting key learnings, project results, and recommendations. 

This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week from 8:00 a.m. to 5:00 p.m. local time. 

Primary Responsibilities 

The following represents the primary duties of the intern position; others may be assigned as needed. Intern responsibilities will be completed with training, established procedures, and oversight from an Implementation Consultant, mentor, or leader. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Observe and assist with client implementation activities, including meeting preparation, discovery sessions, project updates, follow-up documentation, and implementation planning. 
• Communicate professionally with clients and internal partners, under supervision, to gather information, provide approved updates, clarify routine requirements, and document next steps. 
• Support the collection, organization, mapping, and validation of client data to help prepare accurate and complete information for conversion into Paylocity HCM solutions. 
• Use Microsoft Excel to review data, identify discrepancies, perform basic analysis, and support balancing and quality-control activities. 
• Assist with documenting client business requirements related to payroll, HR, time and labor, and other assigned HCM functions. 
• Participate in guided system setup and configuration-review activities to learn how client requirements are translated into Paylocity solutions. 
• Support testing and validation by comparing expected results with system output, documenting variances, and escalating questions to the assigned Implementation Consultant or mentor. 
• Accurately maintain project notes, action items, client requirements, and status updates in designated company systems. 
• Collaborate with Implementation Consultants and cross-functional partners, including Sales, product subject matter experts, project managers, and support teams, to understand ownership and assist with timely issue resolution. 
• Research routine implementation questions using approved resources and escalate complex or high-risk concerns to the assigned Implementation Consultant or leader. 
• Participate in team meetings, training sessions, workshops, job shadows, and feedback discussions; apply coaching to improve technical knowledge, communication, organization, and client readiness. 
• Complete an internship project that addresses an Implementation business need, analyzes findings, and recommends practical improvements.