Human Resources
EQ Is the OS: Leading with Emotional Intelligence in an AI World
'Be more strategic' is one of the most common pieces of feedback leaders get. It's also one of the vaguest.
Most high performers don't get passed over because of what they know. They get passed over because of how they lead. In this episode, Dr. Bushra Khan makes the case that emotional intelligence isn't a soft skill, it's the strategic operating system every leader needs right now, especially as AI reshapes what work looks like.
Key takeaways:
- Why 'be more strategic' on a performance review usually means something specific and fixable.
- How influence actually works in the brain, and why title alone won't get people to go above and beyond.
- A concrete KPI approach for measuring emotional intelligence that most organizations aren't tracking yet.
Encourage peer to peer praise
Give your employees the power to recognize, connect with, and celebrate each other anytime, from anywhere with Recognition and Rewards. When employees give and receive the acknowledge they deserve, positivity becomes infectious. And when that happens, you improve collaboration and engagement and help reduce turnover.