People First: Humanity at the Center of Everything
In this episode of the HR Mixtape, Dr. Shari Simpson speaks with Kacy Wickenhauser, Chief HR Officer at Wolverine Power Cooperative. They discuss the importance of maintaining a human-centered approach in the workplace, especially in the context of conflict and the rise of AI.
Listeners will learn practical strategies for managing workplace conflict, the significance of validating emotions, and how to balance data-driven decision-making with empathy.
Key takeaways:
- Understand the role of inner dialogue in conflict resolution.
- Learn techniques for validating employee feelings without agreeing with inaccurate information.
- Discover how to approach difficult conversations with empathy and clarity.
- Explore the importance of building trust in union environments.
- Recognize the value of employee engagement data in decision-making.