Pizza Won't Save You: Daily Leader Habits That Keep People from Quitting
Most companies know turnover is expensive. Plenty of them still answer it with a pizza party on Friday and call that culture.
Dr. Sharon Grossman, Retention Strategist at Turnkey Retention Solutions, spent years as a psychologist coaching people out of burnout before she turned to the problem companies would pay to fix. She wrote Don't Buy Their Lunch, Buy Their Loyalty and has taken the idea to the TEDx stage.
Key takeaways:
- Why one-off perks and three-day retreats fade, and what a daily "slow drip" of leader behavior does in their place
- How her HABIT system (huddle, appreciation, barometer, improvement, and tracking) fits into 10 to 15 minutes at the start of every shift
- What happens when you plug salary and turnover rate into a simple cost formula, and why the result wakes leadership teams up