Paylocity Wins TrustRadius Top Rated Award for the Third Year in a Row

Today, we’re delighted to share the news that Paylocity has won a TrustRadius Top Rated award in the HR Management Software category for 2025—the third year in a row that Paylocity has received this honor. 

“Our Top Rated awards are driven by real user experiences, and a product’s true impact,” says Allyson Havener, Chief Marketing Officer at TrustRadius. “Paylocity earning a Top Rated award highlights its powerful self-service tools and emphasis on employee engagement. Paylocity empowers both HR teams and employees, enhancing workplace efficiency and fostering a more connected, engaged workforce.” 

Top ratings from thousands of happy customers

The 2025 award reflects Paylocity’s impressive TrustRadius score (trScore) of 8.3 out of 10, which is based on more than 2,140 customer reviews and ratings. The trScore algorithm gives additional weight to more recent and more detailed reviews from a representative, random sample of users, ensuring an accurate, objective and up-to-date picture of customer sentiment. 

Paylocity is also a member of TrustRadius’s Trusted Seller program, which verifies that all Paylocity customer reviews submitted to the platform are ethically sourced, with no cherry-picking and no bias.  

So, when you see a testimonial for Paylocity on TrustRadius, you can be confident that what you’re reading is the unvarnished opinion of a genuine customer.  

Like Sarah Eigel, Director of HR for Daiohs USA, who wrote: “We chose Paylocity over ADP, Paycom and UKG because it offered a better balance of functionality, user experience, and customer support tailored to our organizational needs. Paylocity’s platform felt more modern and intuitive.” 

Or Cynthia Marie Hudgins Zilucca, Senior Program Coordinator at Providence Foundation, who said: “We currently are using your Time and Labor and HR payroll system for 6 medical groups within California… Paylocity's payroll system is a relief and comfort to execute payrolls.” 

While Kathryn O’Neal, Chief Human Resources Officer for Trusted Doctors, wrote: “I definitely think it's offered better data. It definitely has saved time, significant amount of time and it's really made sure that the process is the same for everyone. So we've gotten to be able to choose a really good onboarding process and it's been able to stay consistent for all of our employees, which is really beneficial.” 

The complete HR platform that employees love to use

TrustRadius isn’t the only place where you can hear Paylocity users give open and honest feedback. Paylocity’s case studies portal highlights dozens of companies that have been willing to take a deeper dive and share their stories in greater detail.  

There are common themes in those stories. Like how Paylocity helped clients simplify clunky processes and streamline scattered systems, empowering them to automate the repetitive work and get more done. And then there’s the exceptional level of service that Paylocity provides: it’s a willingness to make human resources software more human that helps win customer satisfaction awards year after year. 

For example, according to Michelle Jagroop, Chief People Officer at Paris Baguette, “With Paylocity, we aren’t just another account number or ID. We receive responsive, personalized service from a team that are committed to our success and listen to our feedback.” 

And Kim Nasuta, Senior VP of Human Resources at AGS, agrees: “The Paylocity sales and service teams have been great. In the past, we’ve had HR platforms that promised the world but failed to deliver. With Paylocity, we got just what we wanted, and their support team really takes care of us. It’s truly a partnership.” 

If the positive experiences of thousands of happy customers make you want to find out more about Paylocity, please request a demo. To see Paylocity’s TrustRadius awards and other recognition for our all-in-one platform, our service, and our culture, visit our awards page.