Despite the persistent prompts to share everything we see online, some information should definitely be kept private. Social Security numbers, bank account PINs, credit card passwords — the list could go on.
Medical history, due to its sensitive nature, also belongs on that list. Even in professional settings like the workplace, a person's medical records shouldn't be known or shared by others without that person's consent.
This is why the Health Insurance Portability and Accountability Act (HIPAA) was enacted. Its main purpose is to ensure the confidentiality and integrity of an individual’s health information while also granting access to that information for covered entities who provide healthcare services.
The following guide will describe exactly what HIPAA does, explain to whom it applies, review common instances that can lead to a HIPAA violation, and the punishments that typically accompany a violation.
HIPAA is a federal law that regulates the protection of a person's medical records and other individually identifiable health information by strengthening the privacy, security, and accessibility of that information.
Its rules apply to covered entities and their business associates, both of whom must also provide patients with certain rights regarding their PHI.
Covered entities that use a business associate must have a written contract or arrangement that specifies what the associate does and subjects the associate to HIPAA’s standards.
Term |
Definition |
Individually identifiable health information that’s transmitted or maintained in any form (i.e., written, spoken, or electronically) and:
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There are five different HIPAA titles, each focusing on a different aspect of individual healthcare. Title II is one of the more relevant sections for employers, as it establishes the following rules:
HIPAA compliance primarily focuses on those in the healthcare industry, but there are instances where it applies to non-medical businesses:
The most common types of HIPAA violations all center around unauthorized access to or disclosure of PHI. Incidents that can cause these violations include:
There are, however, some situations where employers are allowed to request medically related information. Asking a doctor to confirm the medical need for a work absence or reviewing worker’s compensation records don’t qualify as HIPAA violations.
Breaches of medical confidentiality in the workplace are usually classified as civil violations that come with a monetary fine. The specific amounts range in severity based on the covered entity's awareness, actions, and mitigating factors.
Employer's Awareness and Actions |
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Unaware or couldn't have known |
$137 - $34,464* |
$34,464 |
Reasonable cause for the entity to know or should've known if using reasonable due diligence. |
$1,379 - $68,928 |
$137,886 |
Willful negligence corrected in 30 days |
$13,785 - $68,928 |
$344,638 |
Willful negligence not corrected in 30 days |
$68,928 |
$2,067,813 |
*Since the adjustment process was adopted at different times for single incidents and annual caps, an anomaly resulted with the 2023 adjustments where the maximum amount for the lowest level of violation ($68,928) actually exceeds the corresponding annual cap amount ($34,464). To avoid confusion, the above table instead uses the annual cap amount for both columns.
Thankfully, there are several steps organizations can and should take to avoid the risk of violating HIPAA.
Completing the items above will greatly help your organization, but HIPAA compliance isn't a one-and-done process. It requires ongoing monitoring and maintenance.
Paylocity’s HR and Payroll software is equipped with a learning management system (LMS) and HIPAA compliance courses for educating your workforce on how to keep PHI safe. You can easily assign training to your employees or let them complete coursework on demand from both desktop and mobile devices.
Beyond just training, Paylocity also embeds employee data security within its practices and processes. Third-party auditors review our security environment annually to ensure compliance with privacy and security laws. Learn more about Paylocity’s commitment to client data security here.
Want to find out more? Request a demo of our HR and Payroll software today!
Between constantly changing employment laws and updates to the Affordable Care Act (ACA), keeping your workplace compliant can be a time-consuming and costly challenge. Eliminate the stress and stay up to date with our Compliance Dashboard. View compliance alerts and get a bird’s eye view of what you need to do to avoid fines and penalties.