ISG Needed to Streamline and Automate Recruiting and Onboarding
Outdated HR practices needed an overhaul to create a modern and efficient employee experience
Paper-based Process Slows ISG’s Progress
ISG was running separate recruiting, onboarding, and payroll systems, which meant time-consuming, repetitive entry of candidate data across different software platforms. Employee identification and tax forms were still being collected in paper format, and compliance was proving to be more difficult as the firm grew. A digital process and centralized location to house all candidate data were high on the priority list for ISG. “Our process needed an overhaul to improve the user experience,” noted Sarah Duwenhoegger, Employee Experience Manager at ISG.
Benefits Needed A Digital Upgrade
In addition to the recruiting and onboarding enhancements, ISG was also looking for an HRIS that would connect to their internal Enterprise Resource Planning (ERP) software and 3rd-party benefit administrators. These systems all required similar employee demographic information, which ISG staff was adding manually.
“We knew applicants had to add their demographic information to apply at ISG,” added Alec Pfeffer, Director of Finance & Accounting at ISG. “Why couldn’t this information be sent automatically to our other internal platforms and 3rd-party carriers when an applicant becomes an employee?”
Alec continued, “Leveraging APIs eliminated data entry duplicity but also yields higher data accuracy, as human error would be eliminated from the process.”