COVID-19 presented unique challenges for businesses and HR leaders alike, but it has also presented an opportunity to introduce positive change. During the height of the outbreak, FNB changed their mobile policies. In the past, they had leveraged Paylocity’s geofencing technology to allow employees to clock in at the bank, but with more people working from home, they focused on ramping up communication. Crystal turned to Community, Paylocity’s internal communications and social collaboration tool.
“It was extremely helpful for us to leverage Community,” says Crystal. “I was able push alerts, and people would get them on their mobile devices. We could ensure they were getting the communication, especially for our hourly employees who do not have access to their company email outside of the bank. We were able to get information out quickly.”
The coronavirus pandemic brought up a lot of new concerns in addition to communication. “Scheduling has become challenging. We’re trying to keep the same groups of people together and limit the number of people in the building at a time,” says Crystal. “The majority of our employees are in the Paylocity app every single day and can check their schedule from wherever they are. With Paylocity, everything they need is in one stop. That has been helpful. Our employees have used Community and Impressions, Paylocity’s peer-to-peer recognition platform, as a way to encourage and build each other up. We all need a bit of that right now.”
As a member of the executive leadership team, Crystal has relied on data to provide their board of directors critical information. During one board meeting, she was able to leverage the Demographics Dashboard to account for diversity and generational information within the company and provide it to the shareholders within minutes.
“Being in those meetings, I can pull data immediately and that informs better decisions. With our previous provider it was nearly impossible to pull data. With Paylocity, anything I am looking for, I can pull out for customized reporting.”
Attracting the younger generations has been tough for FNB on top of having an extremely manual onboarding process before Paylocity. With FNB’s previous provider, each step in the employee journey required manual data entry, but as an early adopter of Paylocity’s Recruiting and Onboarding, they saw how transformative an integrated platform could be. “One of the great things about Paylocity is that everything rolls over into each module, from Recruiting to Onboarding to Payroll and so on.”