Paylocity followed the project delivery plan at each stage, helping Sullivan Tire roll out HR & Payroll first, with Benefit Administration following a few months later. Thanks to Paylocity’s solutions, Sullivan Tire was able to make benefits enrollment—which used to be a frustrating, time-consuming, manual process—a much more streamlined and intuitive process for everyone. Sullivan Tire estimates its HR team saves 200 hours of administrative work each year through the ability to automate these tasks and reduce back-office administration.
Paylocity’s Self-Service Portal has also enhanced and expedited the employee experience by giving them modern, instant access to their personal information. Employees can log in via any browser or use the Paylocity Mobile App to enroll in benefits, set up direct deposit, change tax information, and if needed, sign up for COBRA coverage. The portal’s customizable home page gives the company another tool for communicating benefit and seasonal information to its employees.
Continuous growth means Sullivan Tire relies more and more on timely, accurate reporting to stay informed and in compliance. Paylocity was able to consolidate multiple spreadsheets into one report, while also helping Barkdoll’s team create customized reports that further enhance operations.
A Close Partnership Sets the Course for Success
Sullivan Tire has been exceptionally pleased with the high-touch customer service it has received from Paylocity. Barkdoll says, “Having a dedicated Paylocity team member is really beneficial because they get to know about us and know our intricacies and what we do differently.” This intimate knowledge allows its Paylocity Account Manager to suggest solutions and improvements, and help the HR team quickly course correct.
The simplified operations and seamless integration Sullivan Tire originally sought is paying off with significant time savings. Changes made in one system flow to the other, updating data across the board. Smooth integration for 401(k) contributions and other electronic actions improve data exchange with benefits vendors. And now that employees have convenient, intuitive access to their benefits online or via mobile app, Sullivan Tire has seen benefits enrollment increase significantly.
The company has high praise for Paylocity’s willingness to listen to feedback and its constant search for better ways to serve its clients. Barkdoll also appreciates that Paylocity thoroughly tests new solutions and enhancements before deploying them to clients. And now that Paylocity has been welcomed into the family, Sullivan Tire is looking to expand their relationship and add more HR solutions in the future.