Another unexpected bonus to the adoption of Community was that it broke down barriers between the field and corporate office. Melanie says, “We’ve gotten more buy-in from people in the field than ever before. And more people are calling us for support, whereas they didn’t even know who we were before. We’re also seeing groups develop by stores and people interacting with the groups. It’s been great.” Kurt agrees that is has been well-received by everyone, “Employees love it. Store managers love it. District managers love it.”
As engagement has improved with the adoption of Community, the team is also seeing great results using the platform as an internal communications tool. “A lot of times, [internal] messages would be buried in with the rest of the mail that was sent to stores. It was almost like wallpaper. It would get put up for a while and then taken back down. Now, they can see it on their mobile device. They can see photos, what we’re doing for the community, and more. They can comment on it directly, and it really helps them feel involved.”
In addition to the connection that Community offers, the team was also looking into ways to keep their staff more up-to-date and informed. Kelly leverages Paylocity’s Learning Management System (LMS) by creating and uploading new content approximately every two weeks. She focuses on education and development by posting reminders, new training, and informative videos. Kelly also recently sent out her first survey to new hires using the Surveys tool. She says, “It’s new, so we’ll have to do a little more communication about it, but it’s neat. And I really like the dashboard that shows the results. I think it could really work for us!”
The partnership between Weigel’s and Paylocity has grown and flourished over the last eight years. By helping the Weigel’s team save time, Paylocity tools are allowing them to focus on more strategic initiatives. Bonnie says, “I attended Paylocity’s Elevate Conference a couple of years ago and asked if we could set up these reports by store manager, and they showed me how to do it. Now the time it takes is cut in half!”
The dashboards and reporting have helped the team save time and streamline operations. Melanie says, “The thing that impresses me the most about Paylocity is that you keep up with trends, and you move forward before we’re even ready to get there. That helps us keep moving the needle.”
The Paylocity platform opened doors for Weigel’s. Now employees not only have a direct deposit option, but they can view their pay stubs directly from their mobile device. Processing payroll is simpler than ever, giving Bonnie her weekends back. Kurt improved recruiting to get the most qualified candidates on board and working quickly. Melanie and Kelly have saved time with day-to-day HR functions and found an easy way to communicate with employees across all Weigel's locations.
From fresh milk to bakery fresh bread, Weigel’s prides itself on quality products and exceptional customer service. They expect the same level of customer service from their vendors and partners. Melanie says, “our Customer Service relationship with Paylocity has been great. We haven’t really had issues, but when we have needed assistance, we were able to get someone on the phone and get answers within the same day. We love the technology and engagement. As it grows, we can grow the relationship with our employees.”