In this episode of the HR Mixtape podcast, host Shari Simpson interviews Lisa McConnell, an HR professional with over 20 years of experience. They discuss the evolution of workplace investigations and share insights on conducting effective investigations.
- The importance of being open-minded and asking thorough questions during investigations.
- The significance of recognizing and addressing union activity as a potential trigger for workplace issues.
- The need for empathy and reassurance when dealing with sensitive investigations, such as those involving assault.
Lisa McConnell is a human resource professional with over 20 years of experience in HR management primarily focused on employee relations, legal compliance, training, and workplace investigations. She is a Senior Certified Professional with SHRM (the Society for Human Resource Management) and is also an MD-110 certified EEO investigator. Lisa has worked in roles ranging from an HR department of one to leading a team of over 30 HR professionals. Her HR experience spans industries from healthcare, call centers, construction, manufacturing, distribution, and retail to the federal sector, and she has a passion for training!