Manager Tax

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. 

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! 

This is a 100% in-office role. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.  

Position Overview

The Tax Department is relied upon by all facets of the organization, including sales, new client implementation, client support and finance. The Tax Notice Resolution team is responsible for managing and resolving tax notices received from federal, state, and local tax authorities on behalf of clients. Their duties include reviewing and analyzing tax notices to identify and resolve discrepancies, communicating with both clients and tax agencies to clarify and rectify issues, and ensuring timely responses to prevent penalties. The team collaborates closely with internal departments to address underlying causes of tax notices, maintains detailed records of all correspondence and resolution,s and stays informed about current tax regulations to ensure compliance.

Performance Objectives

• The below represents the primary responsibilities of the position. Other duties may be assigned as needed. 
• Lead and manage a high-performing team of Tax Specialists in the identification, research, and resolution of tax notices.
• Serve as the primary point of contact for complex or escalated tax issues, ensuring timely and effective resolution.
• Develop and implement standardized procedures for processing and resolving tax notices to improve efficiency and accuracy.
• Maintain up-to-date knowledge of federal, state, and local payroll tax laws and regulations to ensure compliance.
• Collaborate with internal departments to address underlying issues causing tax notices.
• Monitor and report on key performance indicators (KPIs) related to tax notice resolution, identifying trends,      demonstrating staff efficiency, and areas for improvement. 
• Provide training and support to team members to enhance their knowledge and effectiveness in resolving tax notices. 
• Develop audits, Service Cloud reports/dashboards
• Performance management and career development of Team Leads and staff.
• Future-focused; constantly assesses the relevance of the work being done and looks for opportunities and risks to      Paylocity and its clients. 
• Monitor and act as the primary contact for executive escalations. 
• Partner with colleagues in Tax and other related areas (Service, Implementation, Finance) to ensure positive client experiences. 
• Other related responsibilities are at the discretion of management

Education and Experience

• ·Bachelor’s degree in Finance, Accounting, or Mathematics is desired
• 5+ Years Payroll Tax Experience
• Proficient in Microsoft Office Suite. Intermediate to Advanced Excel skills are desired
• In-depth knowledge of payroll tax regulations and experience dealing with tax authorities
• Strong analytical and problem-solving skills, with the ability to interpret complex tax notices and determine appropriate resolutions
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly to clients and team members
• Proficiency in payroll systems and tax software applications
• Ability to manage multiple priorities in a fast-paced environment 

Paylocity is an equal-opportunity employer. 

Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. 

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. 

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $74,600- $ 138,600 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.