In the trucking world, recruiting, hiring, and retaining top talent is an ever-growing obstacle. Over the past few years, mandated licensing qualifications have changed - narrowing the scope of qualified candidates. Many legacy truck drivers now struggle with new and advanced technology requirements while newer drivers may not meet experience requirements. With the new regulations also came new rules related to hours of service. Documenting hours on the road to maintain compliance was a whole new set of administrative challenges for the team at High Road.
Being a small company means Sharon and her staff all wear multiple hats. With fewer than 50 employees, Sharon is not only the owner, she also handles things from HR to management to accounting and more. “Right now, Mike Camuso, my business partner based in Boston, oversees HR responsibilities for that location and his team. However, neither of us are HR experts. We needed a HR and payroll software that could support all aspects of payroll and human resources.” Working with other payroll systems and professional employer organizations (PEOs) in the past, Sharon knew exactly what she wanted - and didn’t want - for the payroll provider of her own company. She initially chose a nationally recognized payroll solution (not Paylocity) and quickly realized it was a bad fit for their needs. “We had so many issues before with our previous provider and just kept getting passed from person to person. I dreaded having to deal with them.” So, she made the switch to Paylocity in 2017 based on a referral from a friend and hasn’t looked back.
With competition for talent being so challenging in logistics, it was important for Sharon to increase engagement and make her team feel appreciated. She rolled out Paylocity’s Impressions, a peer-to-peer recognition platform, as way to make her employees feel noticed and heard. Within the module, she was able to customize awards to suit her unique and fun company culture. Employees could award each other ‘F bombs’ which represented the five core values: family, fun, faith, fairness and friendliness. In years past, it was a physical trophy on people’s desks but as the company spread across two locations and many drivers were on the road constantly, it became more challenging. “Now with Paylocity, they can award and receive ‘F bombs’ right from their phone. It was a way to maintain our culture even when we aren’t all in the same place.”